Petland Shavano Park & Petland Leon Valley
Our Commitment to Transparency & Responsible Pet Care
Choosing a puppy starts with questions. Explore our breeder standards, veterinary care, health information, and the guidance available as you prepare for life with your new companion.
An informed beginning
Clear information for San Antonio pet families
At Petland Shavano Park and Petland Leon Valley, we help families learn about pets and the care they need. Understanding where a puppy comes from, reviewing health records, and discussing daily responsibilities are part of making an informed choice.
Our Pet Counselors explain behavioral, environmental, maintenance, and nutritional needs. Read how we care for our pets and explore Why Choose Petland for broader Petland background.
Where our puppies come from
Breeder standards you can ask about
We work with licensed breeders selected for their compliance history and adherence to animal welfare and veterinary care guidelines. Our owner and managers also travel to visit breeder facilities and learn about the sources behind our puppies.
- Applicable licensing and regulatory requirements
- Compliance history and humane care guidelines
- Veterinary care and medical protocols
- Carefully screened hobby breeders in some cases
Our breeder page explains these standards and our support for Canine Care Certified breeders. Participation in a certification program should be confirmed for the individual breeder.
Explore our breeder standards. See also Petland’s national Our Breeders page and our guide to puppy ethics and welfare.
Health and daily care
From veterinary checks to clear records
Veterinary oversight
Our puppies are examined by the breeder’s veterinarian before arrival and checked by our veterinarian within 48 hours of arriving. Consulting veterinarians examine new arrivals, provide preventive care, and oversee in-store healthcare protocols.
Learn about veterinary care · View our veterinary information
Records you can review
Puppy health records are available before purchase. Our puppy package includes a signed health certificate, current vaccinations and deworming, and microchipping with registration through Help Me Find My Pet.
Support for the next step
Our puppy package lists a free initial health exam, a 14-day warranty for listed contagious diseases, and a three-year congenital and hereditary health warranty. Exclusions and limitations apply, so review the written terms and follow-up requirements before purchase.
For additional Petland background, visit Petland Cares.
Supporting pets and their families
Preparing for the days after homecoming
There is more to puppy parenthood than the first day. Our Pet Counselors help explain everyday needs, including nutrition, training, grooming, and a suitable home environment.
Our care page describes training resources, a training kennel and supplies, and guidance for new owners. Ask our team to review the current package and explain how each item supports your puppy’s transition.
- Discuss your puppy’s current food and feeding routine
- Prepare a comfortable sleeping area and safe puppy space
- Review health records and arrange follow-up veterinary care
- Learn about behavior, grooming, and early training
Read our store FAQs. Petland’s national Where Families Find Their Pets page offers further context about family support.
Helpful resources
Practical reading for puppy owners
Learn to recognize relaxed, playful, and uncomfortable signals.
PreparationNew Puppy ChecklistPlan supplies, a safe space, grooming essentials, and veterinary care.
Making an informed choiceBuying a Puppy from PetlandReview sourcing, health documentation, and questions to ask before bringing a puppy home.
PlanningUnderstanding Puppy FinancingRead about the application process and financing disclosures. Financing is subject to credit approval.
Frequently asked questions
Answers before you choose a puppy
Where do Petland San Antonio puppies come from?
We work with licensed breeders selected for compliance history and animal care standards. Our breeder page also describes carefully screened hobby breeders in some cases and visits by our owner and managers. Read our sourcing standards.
Are puppies checked by a veterinarian?
Yes. Puppies are checked by the breeder’s veterinarian before arrival and by our veterinarian within 48 hours of arriving. Consulting veterinarians also oversee preventive care and in-store healthcare protocols. Explore veterinary care.
Can I review my puppy’s health records?
Yes. Health records are available before purchase, and our puppy package includes a signed health certificate. Ask our team to walk you through the records and follow-up care requirements. Read about our care practices.
Are puppies microchipped?
Yes. Our puppy package includes a microchip and registration with Help Me Find My Pet for the puppy’s lifetime. Ask our team to explain registration details when reviewing your puppy’s paperwork. See package details.
What health warranties are included?
Our puppy package lists a 14-day warranty for specified contagious diseases and a three-year congenital and hereditary health warranty up to the puppy’s purchase price. Exclusions and limitations apply; review the current written terms and required veterinary visit timeline. Review the listed coverage.
What guidance can new puppy owners receive?
Our Pet Counselors explain behavioral, environmental, maintenance, and nutritional needs. Our care page also describes training resources and supplies, and our blog provides guidance on preparing your home and understanding puppy behavior. Browse our FAQs.
Does Petland San Antonio offer financing?
Yes. Financing options are available subject to credit approval. Our financing resource explains the process and disclosures; review the lender’s current terms before applying. Read the financing guide.
Two San Antonio locations
Meet our pets. Bring your questions.
Learn about puppy care with our teams at Petland Shavano Park and Petland Leon Valley.
